Warranty & Return Policy

Red Eye Pro Baseball, our maple baseball bats are milled directly from the log and undergo intense scrutiny at every step of production. Every bat is checked for cracks, dents, significant grain lines where a split might occur, and any number of other imperfections. When we send out our bats we are confident in their quality.

For this reason, and because of the nature of the sport, we unfortunately cannot replace bats because of use. We will be happy to replace your RED EYE if, when you receive it, the bat has already suffered damage in transit. If this is the case you must contact us, by e-mail or phone immediately. If you do not contact us immediately we cannot guarantee that the damage was done prior to your receiving the bat and therefore we will not be able to replace it.

If you receive your RED EYE and it is not to the specifications that you gave at the time of ordering; please contact us as soon as you receive your order.  If the invoice that we have on record does not correspond with the bat you have received we will replace it.

Care for your bats

Here are a few tips to keep your bat in great shape:

Most importantly, keep your baseball bat clean. This is especially important if you use pine tar on your bat. The best way to clean a bat is to wipe it down with rubbing alcohol after use. Some people like to perform this task every day, but cleaning after each day’s use should suffice.

Take a soft cloth or a wad of paper towels and wet liberally with rubbing alcohol. Wipe down the bat from the top of the barrel down to the handle, paying particular attention to the handle, where pine tar, sweat and grime quickly accumulate.

To take care of dings, scrapes and scratches on the bat, try rubbing it with a piece of bone or another wood bat. If you don’t have a piece of bone or another bat, a wood rolling pin works well. The idea is to smooth out the rough spots caused by play and to keep the bat’s surface smooth and unblemished.

When it’s not in use, store your bat in a cool, dry place. Store the bat vertically, with the handle end up.

If you take care of your bat, you’ll be ready to take care of business when you step to the plate.

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